What Library services are most important to you? What days and times should the Library be open? How is COVID19 impacting you? Help us learn. Take the Monterey Public Library Community Survey.
Frequently Asked Questions – FAQs
June 17, 2020
When will the Monterey Public Library and Bookmobile Reopen? Due to the coronavirus pandemic and significant budget reductions, the Monterey Public Library will be reopening in phases that are dependent upon health orders, and available funding. Our current phase entails curbside pick-up service for material holds. Bookmobile service continues to be suspended.
Curbside Service: Curbside service is available for customers who have received notification that their holds are ready for pick up. Learn more about curbside service by clicking here.
Due Dates: Loan periods for Monterey and Pacific Grove Public Library materials borrowed prior to our closure were extended to July 31, 2020. Items borrowed through curbside service are due in three weeks.
Returns: You may hold on to materials until they are due or return them now. Our lobby book return at the front entrance is open 24 hours per day.
Holds: If you place a hold on an item, we will send you a notice when it is ready to be picked up.
Library Cards: If you don’t have a card or have misplaced it, you can apply online and we will mail you one. If you have a card and forgot your PIN, you can reset it by visiting My Account . If the card was set to expire, the expiration date has been extended.
Need help navigating virtual services? Have a reference question, or a question about other City services?
Library staff are here to help. Call 831-646-3933 or email refdesk@monterey.org , Monday – Friday, 10:00 am – 6:00 pm.
